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Overview

AI interactions define how users experience AI-driven features in the product.

Usage

AI features can appear as prompts, embedded actions, or automated suggestions triggered by user behavior. This section explains how to represent AI visually and functionally.

AI interactions

Best practices

  • AI should be purposeful. It must exist for a clear reason, not just as a trend.
  • AI should be non-intrusive. It must support user goals without distracting from the task.
  • Maintain user control. Always enable users to refine, edit, or reject AI suggestions.
  • Embed AI capabilities directly into the application interface rather than relying solely on a standalone chat function.
  • Always use the established icons in the system to represent AI functions. Avoid introducing custom or inconsistent visuals.
  • For products with AI or AI chat functionality, ensure that applicable terms of use and privacy information are referenced in the product’s legal documentation and user agreements.

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